FAQs - Frequently Asked Questions

We’re not sure where to start?

We are here to hold your hand through the entire process, so you are never alone, the stress of building your new home is reduced and your dream home is within reach.

It is often a daunting thought on where to start, but we can assist and guide you through the many stages. We’ll sit down and discuss your budget by going through a list of questions from the type of design you’re after, how you live in your current home and what is important for the way that you and your family live in your new home.  If you have collated some ideas through magazine pictures, Pinterest etc, we welcome you to bring this along as it will assist us with developing a concept on what you are after.  Once we get started and you can see your ideas come together, it will begin to flow into something tangible.

Can I bring my own plans to quote from?

Yes, we can quote from your plans and specifications or we can develop a specification together. If you don’t have other documentation, such as structural plans, energy report, then we can look after this for you.

At what stage do you require a deposit / commitment?

We arrange a preliminary agreement which allows us to apply for further documentation and site investigation to enable us to provide a quote and prepare documents for your build contract and building approval.

Are we able to have a refund if we no longer wish to proceed?

We will refund you the preliminary deposit less any expenses we have paid to proceed with documentation for your project. Site investigation documents that we have obtained on your behalf such as soil test or site survey are yours to keep.

What type of contract do you use?

We use Master Builders (MBQ) and/or HIA (Housing Industry Association) contracts and documents throughout the build of your home.